Minor Service Outage

Uptime over the past 90 days. View historical uptime.
Agency Management System Operational
90 days ago
99.86 % uptime
Today
Third-Party / Integrations Degraded Performance
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio MMS Long Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Degraded Performance
90 days ago
100.0 % uptime
Today
HelloSign / HelloFax HelloSign Operational
90 days ago
100.0 % uptime
Today
HelloSign / HelloFax HelloSign API Operational
90 days ago
100.0 % uptime
Today
Data Centers Partial Outage
90 days ago
90.05 % uptime
Today
AWS s3-us-east-2 Operational
90 days ago
100.0 % uptime
Today
DigitalOcean NYC2 Partial Outage
90 days ago
70.16 % uptime
Today
DigitalOcean NYC3 Operational
90 days ago
100.0 % uptime
Today
AgencyRoot RMA Data Server Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Multi Factor Authentication Operational
Auth0 Management API Operational
Auth0 Email Delivery Operational
Auth0 Other Operational
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational
Dropbox Sign, Fax, and Forms Document signing through Dropbox Sign and Fax Operational
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational
Dropbox Sign, Fax, and Forms Send signature requests Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 7, 2026

No incidents reported today.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
SSL Certificate Service Interruption
Resolved - An expired SSL/TLS certificate caused HTTPS connections to fail across all platform services. Users attempting to access the platform received certificate validation errors and were unable to establish secure connections.

Root Cause
SSL/TLS certificate expiration. No infrastructure failure, security breach, or data compromise was involved.

Resolution
The certificate was renewed and redeployed. All services resumed normal operation upon propagation. No user data was affected.

Timeline
Investigating — Issue identified; SSL certificate expiration confirmed as root cause.
Identified — Certificate renewal initiated.
Monitoring — Renewed certificate deployed; connectivity being verified across services.
Resolved — All services confirmed operational. No further action required.
Jun 24, 13:41 UTC
Jun 23, 2026

No incidents reported.

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